I have kept my mouth shut till now, and Travis is being REALLY polite and restrained, so allow me to step up....
If I counted correctly, the post count of 22 that you show on our forum up to this point is confined to this one thread. A veteran VW technician, mechanic, whatever the hell you want to call me, with roughly 19 years of experience with them, allow me to say a couple of things....
First, sorry the local dealer couldn't in your mind help you. Doing this stuff for a living for so many years, I am painfully aware you can spend MANY HOURS trying to figure something out, and you keep coming up empty-handed. You are critical of them, but, for the record, if you were charged 3 hours, they probably spent 5 or 6 or more... They had the car for a week? Did they charge you for a week? NO. I have been that flat-rate tech, and the service manager tells you he can't pay you for all the time you spent trying to figure a problem car out. I assume you have a job? You go to work for 8 hours a day? You get paid for 8 hours? I have been at work 9 hours and paid for 2... that's the world a diagnostic tech lives in.... sorry you feel like you paid too much. You might want to give the dealer a call so you can find out who the tech was and offer to by dinner for his family, since he won't be able to pay for it.
Second, You say you think you can do better installing parts, and save money? That's a good one... seems to this on-looker like you would be even more angry if they had done that... Besides, a REAL TECHNICIAN doesn't just throw parts at a car... A doctor does more than put a band-aid on. Technicians that do have caused the negative image in the public's eye of mechanics.... so maybe that's not the best plan afterall.
Third, you have someone who will diagnose the problem for free? Great. Go for it. I don't know Sal, but hear great things about him. I won't diagnose ANYTHING for free... that's the hardest part of the job, putting on the part isn't a big deal... My employer needs to pay rent on the building, utilities, my paycheck... pretty sure you can't do that if you don't charge people for the work you do. I am good at what I do, yet don't live in the mindset that I am the greatest, but I am worth getting paid for doing my job.
Standing on the side lines and complaining about the game is a lot harder than getting on the field and playing. I hope you do finally figure it out. I wish you the best of luck... Veteran members of this forum have tried to offer you the advice of getting someone who knows what's up on one of these cars to help.... if they actually want to charge you for that help, sorry for that.
By the way... it's "tensioner", not "tentioner"....
Rick out....