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Topic: You get what you pay for, NOT!!!! - Rip Offs  (Read 1958 times)

twocrows

You get what you pay for, NOT!!!! - Rip Offs

« on: September 10, 2002, 07:30:24 PM »
Be careful who you let work on your beloved ride!  Be still children and I will tell you a true story.  When my lovely wife Dawn and I left for vacation July 9th, I left my three eyed bug, along with a second rebuilt motor from Jeff Jervais motors in California, (well actually he just threw the same trashed motor back together in the same cases), but that's another story, anyway, I left the car and motor with Jim Lockhart to simply have him put in the motor so that when I got home I wouldn't have so much to do.  Lockhart quoted me around $300 for a motor install.  The first thing I noticed when I picked up the car upon returning from vacation was that the roof was stove in big time.  Well his insurance guy took care of that for me just fine.  What I didn't notice until I started going over his work was the loose motor, top left bolt missing completely, all tin screws only finger tight (if that), some of them missing, ( I brought him a can of new stainless fasteners), the clutch not adjusted, the carb and timing way off, etc.  When I called Jim Lockhart and told him he said bring it back and he would fix it. I said that I had already cleaned up his mess, and as I figured since I did half the work, I deserved half the money he as much as told me to go and **** myself.  So you see there are crappers out there who are more than willing to take your money, but you won't always get your moneys worth.  For myself I'm going back to my old habits of doing all my own wrenching.  Thanks to Jim Lockhart I don't think I'll ever trust another so called "mechanic".          Rett

Offline Russ

You get what you pay for, NOT!!!! - Rip Offs

« Reply #1 on: September 10, 2002, 10:16:09 PM »
Hi Rett, glad you finally stopped by.

Sorry you had such a poor experience with Jim Lockhart, I recently had him replace the heads, cylinders, and pistons in my bus and it's never run better, except for an oil leak which I took back to him and had him fix.

Offline vwherb

  • Club Member
  • McDonald, TN
  • Joined: Dec 2001
  • Posts: 1789
    • http://www.vwherb.com

You get what you pay for, NOT!!!! - Rip Offs

« Reply #2 on: September 11, 2002, 10:10:20 AM »
Another club member had a bad experience at Lockhart's Garage but I think it was during a period when Jim Lockhart was not there and the member dealt with an employee.


                                                           :cool:

Offline Anthony

  • In front of the computer
  • Joined: Dec 2001
  • Posts: 1136

You get what you pay for, NOT!!!! - Rip Offs

« Reply #3 on: September 12, 2002, 02:44:38 PM »
You're right, Herb.  For a while last year, it was under different management.  If we are thinking about the same thing, it was one of the other mechanics working there.

Rett, I am sorry to hear about your experience with Mr. Lockhart.  I realize that personality conflicts and/or misunderstandings can happen, and not having been there, I wouldn't try to say who's right or wrong in this case,  especially without hearing both sides of the story.  I can only speak from my experience.

I have gone to him several times, usually after trying the repair myself and only mucking it up worse!  Off the top of my head, there was the engine swap in the Campmobile, rear brakes frozen, electrical issues, "Please just make it stop leaking!", align the Ghia, and a couple of others that skip my mind.   I have had one time when I had to take a VW back (I don't remember which one or for what) , but I do remember they took care of it with no problems.  I have also found him to be friendly and professional in his treatment of customers.
There is that one notoriously grumpy mechanic, but he and I have never had words.  Overall, he has my trust on a professional as well as personal level, and I don't hesitate to recommend him.

Mistakes can happen, and it sounds like they did.  Swapping engines is a big job, and even pros are human, and make mistakes.  It's a shame because they've been in business for many years and have made many customers happy, including me.  

A word of advice to anyone having ANY work done on ANY car by ANYone:  Check it over THROUGHLY before you leave the lot!  Had my tires on the Neon rotated and balanced the other day.  Simple, right?  They put one of the stem caps back on in such a way that one tire was flat as a pancake!

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