I like how when I go in and start telling them how they didn't align my car properly they start explaining to me what caster, camber and toe are... Why would I be telling them that they took it out of spec if i didn't understand what i was talking about? And honestly, why does it even matter if I understand it if I understand enough to know it's out of spec...
Just because I'm a girl doesn't mean I don't know what I am talking about... i hate when they try to dumb things down for me... And I especially hate when the service writers try to explain something that they don't understand...
When I went to pep boys a few weeks ago to have my wheels rebalanced they sold me some new washers for my lug nuts because they said that may be why i was having issues... so i humored them and spent a couple dollars on new washers knowing that wasn't my issue... while I was in the store getting them, the tech was explaining to some old lady that my wheels were hubcentric and that these would make sure the wheel seated properly... so when I got back the lady asked me what it meant that they were hubcentric. I kinda covered for the guy and told her that he probably meant to say lugcentric and that the weight of the car rested on the lugnuts... but I'm sure she didn't get it wrong... that would be pretty crazy for her to make something up like that.