We all know not to cross-rotate tires on an air-cooled vw, right? Some would say don't even go front to back. Well the folks at Firestone Northgate cross-rotated Juan's the other day after I had asked them not to during a balancing job. All's I know it when I got back in it wanted to go in four directions at once! Well, the next day I went back and had them put back where they belonged and it drove as good as ever.
And now... the rest of the story...
I waited 2.5 hours for the original job, an alignment, balancing, and drum turning, to be done. When I came back at the time they asked me to, the shop manager said all that was left was the drums. I told him I needed to go and asked them to skip the drums. When I got to the counter, they said all that had been done was the balancing, so OK, that's over 30 min. per tire. I know there are other customers, but they pulled it in 5min from the time I gave them the keys and told me to be back in 2 hours. It wasn't busy. You can imagine how surprised I was at how awful the car was when I got on the road. They also in the process chewed one of my lug covers up before they realized they are supposed to pull them off and tore up the trim on one running board. They also attempted to lower the car onto a jack stand under the side emergency jack hole (which will crush it). I was there and suggested they not do that.
To be fair, they are reimbursing me for the damaged parts and they've done a good job for me in the past.
The moral of the story is working on cars is one thing, working on Beetles is another.